In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution and Consumption Entity:
Name: Arbitration and Consumer Conflict Center, Vale do Ave. * Contacts: Rua Capitão Alfredo Guimarães, nº 1 – 4800-019 Guimarães
Telephone: 253 422 410 / Fax 253 422 411 * E-mail: triave@gmail.com * Web: www.triave.pt
More information on Consumer Portal: www.consumidor.pt
Legislation: In accordance with the legislation in force in the area of alternative resolution of consumer disputes, which establishes the legal framework for the mechanisms for out-of-court resolution of consumer disputes.